Special Delivery from the North Pole – Personalised Embroidered Christmas Sack
Special Delivery from the North Pole – Personalised Embroidered Christmas Sack
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Make Christmas Eve extra magical with our “Special Delivery from the North Pole” drawstring gift bag! 🎅✨
Each bag is beautifully embroidered in a festive design and can be personalised with any name, perfectly stitched in metallic gold thread for that extra Christmas sparkle that truly stands out under the tree.
Measuring 38cm x 43cm, this charming red drawstring sack is the perfect size for small to medium gifts, Secret Santa surprises, or kids’ Christmas Eve treats. Whether you’re filling it with chocolates, cosy socks, or little toys, it’s the perfect touch to make their holiday feel extra special.
Reusable year after year, this eco-friendly Christmas sack adds timeless charm to your festive traditions and makes unwrapping gifts even more exciting.
✨ Details:
- Size: 38cm x 43cm
- Material: Soft red drawstring fabric
- Embroidery: “Special Delivery from the North Pole” with personalisation in metallic gold
- Perfect for: Christmas Eve gifts, Secret Santa, children’s presents, or festive décor
🎁 Add a name, sprinkle some magic, and make this Christmas one to
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Shipping & Returns
Shipping & Returns
RETURNS & REFUNDS POLICY
Returns Period
We offer a 30-day return period from the date you receive your item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Personalised Items
Please note that personalised items cannot be returned or refunded unless they are faulty or damaged upon arrival, as these are made to order specifically for you.
Non-Returnable Items
The following items cannot be returned:
- Personalised or custom-made products (unless faulty or damaged)
- Items marked as final sale
- Gift cards
How to Initiate a Return
To start a return, please contact us at totesandnotes@outlook.com Please include your order number and reason for return. We will provide you with return instructions and a returns address.
Return Shipping Costs
Customers are responsible for paying their own shipping costs for returning items, unless the item is faulty or we have made an error. Return shipping costs are non-refundable.
If you receive a refund, the cost of original shipping (if applicable) will be deducted from your refund unless the return is due to our error or a faulty item.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.
Damaged or Faulty Items
If you receive a damaged or faulty item, please contact us immediately at [your email address] with photos of the damage. We will arrange a replacement or full refund, including return shipping costs.
Exchanges
If you need to exchange an item for a different size or variant, please contact us to arrange this. Exchanges are subject to availability.
Contact Us
If you have any questions about our returns policy, please contact us at:
Email: [your email address]
Last updated: [current date]
Instructions
Instructions
You can change this collapsible in the customize theme > default product > product information section > collapsible row block.
